Support Policy

Introduction

At Paradical Illimitable Kart LLP, we are committed to providing our customers with exceptional service. This policy outlines the support services we offer to our customers.

Support Channels: Our support team can be reached through the following channels:

1. Email: You can reach us at customersupport@yourpikart.com. We aim to respond to all email inquiries within 24 hours.
2. Phone: Our customer service hotline is available from 9 AM to 5 PM, Monday to saturday

Support Scope: Our support team is here to help you with:

1. Order Inquiries: If you have any questions or issues about your order, such as order status, shipping issues, or payment problems
2. Product Information: If you need more information about a product, such as specifications, usage instructions, or compatibility information.
3. Technical Issues: If you encounter any technical issues with our website or your account
4. Returns and Refunds: If you need assistance with returning a product or getting a refund

Response Time

We aim to respond to all inquiries within 24 hours. However, response times may vary depending on the volume of inquiries we are handling.

Feedback

We welcome feedback from our customers. If you have any suggestions or comments about our products or services, please let us know